Scraplay believes the best entertainment is entertainment in control. We provide a full suite of control tools, support resources, and practical guidance so every player in Malaysia can enjoy a healthy, safe, and enjoyable gaming experience — without compromising their well-being.
All these control tools are available free of charge to every registered user — and can be activated at any time directly from your account settings.
Set your own deposit limit — daily, weekly, or monthly — based on your financial means. This limit takes effect immediately and can be reduced at any time.
Set a time limit for each of your gaming sessions. Once the limit is reached, the system will automatically send you an alert so you can take a break and return with a fresher mindset.
Need a short break? Activate cool-off mode for 24 hours, 7 days, or 30 days. During this period, your account will be blocked from all wagering activity.
If you feel you need to stop completely, the permanent self-exclusion option can be activated. This will permanently close your account and cannot be easily reversed.
Review your full record of wagering activity, deposits, and withdrawals every month. Understanding your own gaming patterns is the first step toward playing more responsibly.
Scraplay uses a rigorous KYC process to ensure that only individuals aged 18 and above are permitted to register and play on this platform.
For most people, playing on a platform like Scraplay is a form of entertainment — a way to relax, try their luck, and enjoy the excitement in a controlled environment. That said, Scraplay recognises that for some players, gaming habits can develop into something that disrupts their life balance if left unmanaged.
That is why responsible gaming is not just a slogan for scraplay — it is at the core of how we operate. We have developed a comprehensive suite of tools, policies, and support resources to ensure every player in Malaysia can enjoy a healthy, enjoyable, and stress-free gaming experience.
Responsible gaming means making conscious decisions about how, when, and how much you spend on gambling or playing. It involves understanding that gaming is an entertainment activity — not a source of income, not a way to solve financial problems, and not an escape from life's pressures.
Players who game responsibly typically:
Scraplay encourages all players to assess themselves honestly at all times. Here are some signs that your gaming habits may be becoming a problem:
Important: If you identify any of the above signs in yourself, do not wait. Contact the Scraplay support team or use the control tools available in your account right now.
Since the platform launched, scraplay has continuously invested in responsible gaming infrastructure. This includes training support staff to identify at-risk players, automated detection systems that flag unusual gaming patterns, and partnerships with mental health and counselling organisations in Malaysia.
We also uphold a policy of no aggressive advertising to players who have activated self-control limits. This means that if you have set a deposit limit or are currently in a cool-off period, you will not receive promotions or bonus offers that could tempt you to exceed the limits you have set for yourself.
Scraplay Policy: Every responsible gaming control tool on this platform is completely free and require no additional verification to activate. Your decision to protect yourself is a choice we fully respect.
Scraplay takes the protection of children and minors seriously. This platform is exclusively for individuals aged 18 years and above only. Our registration process requires age verification through KYC, and any account suspected of belonging to an underage user will be blocked immediately while an investigation is conducted.
We encourage parents and guardians to use appropriate parental control software on devices shared with children, and to have open conversations about the risks of online gambling as part of broader financial and digital literacy education.
Ask yourself these questions honestly:
Have you ever played longer or spent more than you planned?
Do you try to hide your gaming activity from family or friends?
Do you play to "break even" after a loss?
Does gaming interfere with your work, studies, or personal relationships?
Do you feel uncomfortable or anxious when you are unable to play?
If you answered "yes" to two or more of the questions above, consider reaching out to our support team or activating a self-control tool.
The scraplay support team is available to assist you 24 hours a day, 7 days a week. Reach us via live chat on the platform or by email below.
Simple steps to manage your gaming experience in a more controlled and safe way at Scraplay.
Access your account using your registered username and password. Always make sure you are on a secure device.
Click the profile icon at the top right of the screen, then select "Account Settings" or "Security & Controls".
Select from the available tools — deposit limits, session time limits, temporary cool-off, or permanent self-exclusion.
Enter the limit amount or break duration that suits your needs. The system will confirm the settings.
The limit you set will take effect immediately. You will receive an email notification as confirmation.
Set a daily, weekly, or monthly deposit limit in MYR. Limits can be reduced immediately, but increasing a limit requires a 7-day waiting period to prevent impulsive decisions.
Scraplay automatically sends in-platform notifications every 60 minutes during your active session as a reminder to take a short break.
Choose a break period ranging from 24 hours to 6 weeks. During this time, you cannot make deposits or access games, but you can withdraw your remaining balance.
For exclusions exceeding 6 weeks or permanent exclusion, please contact our support team directly. The process is completed within 24 working hours.
Answers to the most frequently asked questions about Scraplay's responsible gaming control tools and policies.
Register a Scraplay account today and enjoy a gaming platform that puts your safety and well-being first. All responsible gaming control tools are available free from day one.